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What You Agree To When You Play With Us

Our legal terms cover how your account works, how we handle your data, and what rules apply to activity on pick5nj — all of which depends on state law and where you're located. Access is available only where local law permits.

New Jersey eligibility rules applyPayPal, Venmo, Play+ coveredAccount data handled securelyState law governs accessContact us to request changes
pick5nj What You Agree To When You Play With Us
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply security practices at the account level — not just at the network level. Here's what that looks like in practice: your login is protected by two-factor authentication, payment credentials for PayPal and Venmo are never stored on our servers, and Play+ card details pass through an encrypted tokenization layer. Cookie consent is collected on first visit and can be adjusted from your browser or account settings at any time.

Data Retention

We retain account records for as long as required by New Jersey gaming regulations. After account closure, non-required data is purged on a rolling schedule.

Cookie Controls

Functional cookies keep your session active across mobile and desktop. Analytics cookies are optional — turn them off anytime from your browser settings or account privacy panel.

Identity Verification

ID verification is required before your first withdrawal. We use a document scan plus a live geo-check to confirm you're in New Jersey and meet age requirements.

Right to Request Changes

You can request a copy of your stored data, ask us to correct inaccurate information, or initiate account closure directly from the Help Center inside your dashboard.

REACH OUR LEGAL TEAM

How to Contact Us About Policy Questions

If you have questions about our terms, a data request, or a dispute over an account action, our support team can connect you to the right department. Responses to formal legal or privacy requests are handled separately from general account help — use the channels below to make sure your message reaches the correct queue.

Team online

Live Chat

Start a live chat session from your account dashboard to flag a policy question or request a review of a specific account action. Available during posted hours.

Email Support

Send formal data requests or written legal inquiries to our support email. Include your account username so we can locate your record without delay.

Account Help Center

The Help Center inside your account lists step-by-step paths for submitting a data-access request, updating your contact info, or disputing a transaction.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about legal terms, account rights, and data practices. If yours isn't here, reach us through live chat or the support email listed above.

Access depends on where you're physically located at the time of play. You must be within New Jersey state lines for your session to be valid, regardless of your home state.

Log in, go to the Help Center, and submit a data-access request. We'll confirm receipt by email and deliver your data file within the timeframe required by applicable law.

Yes. Start with live chat to flag the specific transaction. Our team will pull the payment record and walk you through the dispute path, which differs slightly by payment rail.

We retain records required by New Jersey gaming regulations for the mandated period. Data not required for compliance is deleted on our standard purge schedule after closure.

We send a notice to the email address registered on your account before any change takes effect. You can also check the version date at the bottom of the full terms document.

The core account terms apply to all payment methods. Play+ transactions also carry the card network's own terms, which you accept separately when you activate your Play+ card.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.